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Need a hand with GymDJ? Most questions are answered below. If you can't find what you're looking for, send us a message using the contact form and we'll get back to you.

Frequently Asked Questions

Is GymDJ available on Android?

Not yet. GymDJ is currently available exclusively as an iOS app. Android support may come in the future.

How does the free version work?

GymDJ is free to start. Every station gives you 5 free tracks so you can try the music and find your vibe — no payment method or sign-up required.

What is GymDJ Premium?

Premium unlocks unlimited tracks across every station. You can try Premium free for 7 days, with the full Premium experience during the trial.

How does the free trial work?

Eligible new subscribers may be offered a 7-day free trial of Premium. Apple's purchase sheet shows your eligibility, the trial duration and the price charged after the trial. The subscription renews automatically unless cancelled; Apple recommends cancelling at least 24 hours before a free or discounted trial ends.

What does GymDJ cost?

Premium is available as a monthly or annual subscription. Current pricing is shown in the app before you subscribe and may vary by region. Promotional offers may be available from time to time, and all payments are processed securely through the Apple App Store.

How is my data handled?

GymDJ supports fully anonymous use — we don't require an email address or account to get started. For full details, see our Privacy Policy.

Managing Your Subscription

Cancel your subscription

Subscriptions are managed through your Apple ID, not within the app:

  1. Open the Settings app on your iPhone
  2. Tap your name at the top, then Subscriptions
  3. Select GymDJ
  4. Tap Cancel Subscription

Cancellation takes effect at the end of your current billing period — you keep access until then.

Restore a purchase

Reinstalled the app or got a new device? Open GymDJ and use the Restore Purchases option. Make sure you're signed in with the same Apple ID you used to subscribe.

Delete your account

You can request deletion directly in the app under Settings → Delete Account. This immediately ends access to the account and starts deletion of associated server data as described in our Privacy Policy. Workout logs stored locally can be removed with the app's reset controls or by deleting the app. Account deletion does not cancel an active subscription — cancel it via your Apple ID settings as described above.

Request a refund

Refunds for App Store purchases are handled directly by Apple. You can request one at reportaproblem.apple.com.

Troubleshooting

Music won't play or keeps buffering

GymDJ streams music, so a stable internet connection is required. Try the following:

  • Check your Wi-Fi or cellular connection
  • Make sure you're running the latest version of the app
  • Close and reopen GymDJ
  • Restart your device if the issue persists

Still stuck? Send us a message and we'll help you out.

Still Need Help?

Can't find an answer above? Send us a message and we'll get back to you, usually within 1–2 business days.

Contact us

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Last updated: July 24, 2026